Terms and Conditions
Marion Gluck Training Academy Limited (MGTAL) accepts bookings through our website – in making such bookings clients accept the MGTAL bookings and cancellation policy.
The training fees are payable in full at the time of booking. Places on the physical training days arranged by MGTAL are strictly limited. Upon receipt of your order and payment your place will be confirmed once checks have been carried out.
MGTAL will review the candidate registration details, and reserve the right to cancel the place and offer a full refund if the candidate is not registered with their appropriate regulatory body.
MGTAL will not have access to, or store credit card details nor do we share customer details with any 3rd parties.
On receipt of your booking MGTAL will issue complete joining instructions detailing your participation on the training event. This includes a learning objectives, venue details and agenda.
Cancellations or Changes made by MGTAL
MGTAL reserves the right to alter or cancel published dates and change venue without liability. In the event of a cancellation where an alternative cannot be provided, monies received in respect of that course can be refunded in full.
MGTAL endeavour to deliver the course as marketed, however, reserves the right if necessary for reasons beyond its control to change the content, the date or instructor.
MGTAL disclaim any further liability and will not compensate for time spent travelling or away from the place of work, accommodation or travel expenses.
Cancellations by delegates for physical courses
To cancel a place on an MGTAL course, notice of cancellation must be given in writing. The following charges apply if you cancel:
- 29+ days before a course = Full refund minus £75.00 administration fee.
- 15-28 days before a course = 50% of the course fee.
- 0-14 days before a course = 100% of the course fee.
- No refund will be made for non-attendance on the course or if no prior notice of cancellation is given.
- Refunds will be issued after the course date booked.
Courses are non-refundable and a direct inquiry must be made to firstname.lastname@example.org if there is a concern with the quality or user access that would validate a refund appeal.
Marion Gluck Training Academy Limited
61 Wimpole Street